Call Center Executive

Full Job Description
About Company:

An organisation, so energetically started in June 2005, Om Innovation Call Services Private Limited (OICS), has strongly grown into a well-established Professional Company, within a span of just over a decade. Team Ultima is the entity of Om innovations. We proudly partner our major Clients - Airtel, Luminous Power Technologies Private Limited, Citibank, Yes Bank, HDFC, Dr Reddy’s Lab, and Max New York Life.

Work Time: 10 AM – 7 PM

Academic Qualification & Work Experience:

Graduate / Undergraduate in any stream from recognized institute & education board.
0 to 6 months of experience in BPO Industry
Age between 21 years to 45 years
Attributes & Skills:

Good communication skills
High level of professionalism
Self-motivated with a results-driven approach
Efficient Problem-Solving Skills
Willingness to learn and grow
Team Player
Key Responsibilities

Handle inbound / outbound calls from / to customers
Identify the needs of customers, resolve issues, and provide solutions
Upsell / Cross-sell other offerings of the organisation
Maintain good customer relations
Maintain confidentiality of transactions
Follow Company and Client Code of Conduct
Job Types: Full-time, Fresher

Salary: ₹15,000.00 - ₹16,000.99 per month

Schedule:

Day shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Required)
Speak with the employer
+91 7021361678
Application Deadline: 09/05/2024
Expected Start Date: 05/05/2024

India
Maharashtra
Mumbai Show on map Get directions