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Virtual Relationship Manager

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Place of work Ahmedabad
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Job details

Job description, work day and responsibilities

To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set

Company address

India
Gujrat
Ahmedabad Show on map Get directions
Company Name: MintSkill HR Solutions LLP
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Offer ID: #722456, Published: 4 months ago, Company registered: 1 year ago

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