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Ahmedabad, IN
Candidates Must have a sales experience in the building materials or Flooring industry. Candidates will be based in Ahmedabad location
Team Leader
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Place of work
Hyderabad
Contract type
-
Start date
-
Salary
-
Job details
Job description, work day and responsibilities
Stakeholder,Business Management
• Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
• Identify and suggest Business improvement opportunities.
• Identify and drive opportunities to enhance service delivery and Customer experience.
• Update trackers Create,Update tickets,service works, update required applications and tools.
• Act as the first level of escalations and resolve the same to the satisfaction of the stakeholder keep also ensure Process Manager is informed of new issues.
• Provide updates and submit reports related to own area of work.
• Knowledge Management,Ensure SOPs are reviewed per the agreed frequency.
• Maintain proper Cross Training plans.
• Accredidate associates before moving a resource into production...
• Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions taken.
• Identify and suggest Business improvement opportunities.
• Identify and drive opportunities to enhance service delivery and Customer experience.
• Update trackers Create,Update tickets,service works, update required applications and tools.
• Act as the first level of escalations and resolve the same to the satisfaction of the stakeholder keep also ensure Process Manager is informed of new issues.
• Provide updates and submit reports related to own area of work.
• Knowledge Management,Ensure SOPs are reviewed per the agreed frequency.
• Maintain proper Cross Training plans.
• Accredidate associates before moving a resource into production...
Company address
Offer ID: #742653,
Published: 3 months ago,
Company registered: 1 year ago
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