Shift Technician

Job description
Title of Position:

Shift Technician JLL/JPMC Edinburgh

Reporting to:

Building services supervisor (BSS)

Job Purpose
• To undertake all aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, small projects and Help Desk Calls in accordance with both client and JLL requirements
• To manage and monitor the building operational functions
• To be responsible for the buildings operational assets and systems whilst on shift
• To issue permit to work for all specialist vendors and carryout appropriate isolations via LOTO
• To complete HV training ( tbc ) and switch HV and LV supplies as required

Aims and Objectives
• To assist and support the Engineering Technician in all functions, to ensure HSE, statutory and contractual compliance

Key Responsibilities And Accountabilities
• Escalation of incidents
• All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift.
• Provide holiday and sickness cover
• Staff supervision including sub-contractors and specialist providers.
• Be proactive with regard to preventative maintenance and extra works.
• Operate JLL QA and HSE policy and procedures
• Maintain clear and legible records as required.
• Provide written incident reports as required.
• Interaction with JLL support staff, providing information as required
• Switching of HV and LV supplies as required

Occasional Allied Duties
• To deputise and support as required.

Health & Safety
• All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy

Working Relationships

Internal
• A pro-active, can-do attitude to facilitate positive working relationships with all staff

External
• Interface with Client Representative, and Service providers

Person Specification

Qualifications, Experience, Knowledge, Skills And Competencies

The knowledge, skills, qualifications, competencies and experience relevant to the position are:

Essential
• City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or
• 18th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent.
• Experience gained within a critical maintenance environment
• A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation, Electrical and Mechanical distribution, Air conditioning
• Ability to interpret technical information and work with the team to provide solutions to technical / complex issues
• Good leadership qualities, with a desire to progress within the business

Desirable
• HV Approved
• BTEC ONC Electrical/Mechanical Engineering or Building Services or recognised equivalent
• Experience in a supervisory role

Personal Attributes
• Strong and quietly confident character
• Personable
• Excellent organiser
• Excellent communication skills
• Ambitious
• Excellent leadership qualities
• Ability to build positive working relationships, both internal and external
• Ability to produce consistent results of the highest standards under pressure
• Attention to detail

Competencies

The core management competency framework for the position are:
• Providing Direction – creates a clear understanding of what needs to be achieved and provides the necessary guidance
• Obtaining Results Through People – supports, challenges and develops others so that they can give their best and deliver against expectations
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas
• Teamwork – manages the team to maximise their contributions and effectiveness, influencing personal commitments
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances
• Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction
• Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.

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