- Product penetration through cross-selling and up-selling initiatives
- Gather market insights and keep track of competition activity
Job Description
- Align service delivery and customer expectations
Functional :
- Identify potential customers and win business through an effective sales process
- Map all decision makers, influencers and buyers across the buying center in the locally headquartered (HQ) and local offices of non-Headquartered (NHQ) accounts
- Identify the key stakeholders at all important locations of HQ customers and facilitate local mapping of this personnel through other Regional/National Account Managers
- Provide support to Strategic Account Managers in implementing account level strategy within your territory
- Participate and lead Customer Account Reviews with the relevant Operations team
- Craft and execute account-level plans to achieve the overall revenue, sales, market share and profit goals
- Negotiate commercial terms and legal contracts with support from internal experts
- Involve key cross-functional resources from within for optimal account engagement
- Build a personal rapport with key influencers and decision-makers in customer organizations to understand their personal and professional objectives related to the delivery of mobility solutions
- Facilitate connections between senior management and customer CXOs
- Diligently use SalesForce and other digital tools to conduct oneself efficiently
- Contribute to providing collective leadership to
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