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Quality Manager - BPO Voice

harsh

Place of work Bengaluru
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Manager - Quality (Contact Center - BPO Voice)

Location

Bangalore

Key Responsibilities
• Responsible for the development and delivery of the Quality framework for Contact Center and Operations team to measure and manage quality consistently across the entire teams in the Organization
• Responsible for smooth and efficient day-to-day operations within their team
• The two objectives of this role are to drive qualitative performance effectiveness and User Experience of the Operations & Contact Center Team

Company address

India
Karnataka
Bengaluru Show on map Get directions
Company Name: KreditBee
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Offer ID: #328882, Published: 5 months ago, Company registered: 2 years ago

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