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Interesting Job Opportunity: Senior Executive -

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Place of work Kochi
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Title: Senior Executive - Credit Operations

Location: Onsite

Type: Full Time

Job Description
• Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection
• Cross selling the insurance and other products to walk in customers Cash Customer Service /NPS and Audit Queries Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO
• Understanding of cash customer service related processes and policies
• Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines
• Effective oral and written communication skills
• Customer Relationship and Services: Interacting with external customers and internal customers and addressing their queries, requests and complaints.
• New Business Processing: Handling end to end New business processing

Company address

India
Kerala
Kochi Show on map Get directions
Company Name: aos
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Offer ID: #716349, Published: 5 months ago, Company registered: 1 year ago

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