Tele collections repesentative

1015login

Place of work Bengaluru
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Company Overview

VCATCH is a leading BPO company operating on Six-Sigma standards. With a team of experienced professionals and state-of-the-art technology, we provide cost-effective call center services to various industries, including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. Our aim is to help businesses enhance their ROI and experience growth. With 51-200 employees, VCATCH is committed to delivering excellence.

Job Overview

A fantastic opportunity for a Tele Collections Representative to join VCATCH, a leading BPO company in Bangalore. As a Tele Collections Representative, you will be responsible for contacting customers to collect outstanding debts and negotiate payment plans. This is a full-time position based in Bangalore, Karnataka, India, with a salary range of market competitive rates. We welcome freshers with less than 1 year of experience to apply.

Qualifications And Skills
• Hindi is mandatory.
• Excellent communication skills, both verbal and written
• Strong negotiation and persuasion abilities
• Good problem-solving skills
• Ability to handle difficult or irate customers with empathy
• Attention to detail and accuracy in data entry
• Basic computer skills and familiarity with CRM software
• Ability to work well in a team environment
• Ability to work under pressure and meet deadlines
• Prior experience in collections is a plus, but not required

Roles And Responsibilities
• Contact customers via telephone to collect outstanding debts
• Negotiate payment plans and agreements with customers
• Handle customer inquiries and resolve any issues or disputes
• Update customer information and payment records accurately
• Maintain a high level of professionalism and customer service
• Adhere to company policies and procedures
• Meet individual and team targets
• Provide feedback on customer trends and issues to management

Company address

India
Karnataka
Bengaluru
Show on map Get directions
Company Name: VCATCH BPO SERVICES
Offer ID: #789825, Published: 3 months ago, Company registered: 11 months ago

Other offers

BPO Executive
1015login
Urgent hiring Bpo - Executive Voice /Non Voice Process Day shift/ Night Shift Rotational week off Salary 13k-27k MUST HAVE FLUENT ENGLISH AND GOOD COMMUNICATION Any graduate with 6 month experience can apply .fresher can...
International/ Domestic BPO Executive
1015login
Roles and Responsibilities 06- 1 year experience in the international/Domestic BPO with Excellent English and Hindi languages. Salary Range :-Min 17 K to Max 24 K ( Based on Your Communication Skills And Experience) Appl...
Domestic Tele caller BPO MNC Gurugram
1015login
Selling of financial Products/Insurance Policy to the leads given by the company. Interested leads will be provided by the company. No cold calling or random calling. Leads will be from interested customers. Day shift (1...
Human Resources Manager
1015login
Company Description NIS BPO is an outsourcing company that guarantees superior customer service, increased flexibility, and significant cost savings. Role Description This is a full-time role located in Kanpur for a Huma...
HR Recruiter ( BPO Specialist)
1015login
· New Delhi, IN
The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build ...
Mum - BPO - Asst. Manager, Training
1015login
Profile: Training - Assistant Manager Sector: BPO Location: Mumbai (Work from Office only) Experience: Min. 1 yr on paper experience as Training - Assistant Manager Education: Graduation (any stream) Salary: Up to 7.5 la...
URGENT VACANCY FOR TELECALL
1015login
WE ARE HIRING FRESHER AND EXPERIENCE MALE OR FEMALE CANDIDATES IMMEDIATELY APPLY NOW