Head - Talent Acquisition - BPO/ITeS

One of my Clients, an Impact Sourcing Service Provider offering Call Center Support Services, Data Entry and Management Services, Accessibility Testing Services to clients across the globe is looking for a Talent Acquisition Head in Bengaluru.
Position: TA Head
Location: Bengaluru
Compensation: Up to INR 25 lacs.
Qualification: Degree in HR
Experience: 10+ years in domestic BPO is a must.
Interested and eligible candidates may send their resume with current CTC and notice period.
Job Description :
We know that happy employees lead to increased productivity and better results. We're looking for a highly skilled HR professional to head the Human Resources department with innovative methods and practices to help us grow and thrive and continue to be the inclusion champion. Our ideal candidate will have experience with domestic BPO with readiness to work out of Bangalore. He/she must have enthusiasm for nurturing employee performance and a pleasant work environment, excellent communication and interpersonal skill.
Objectives of this Role:
- As the "face" of our company's vision and mission, must be aligned with our Inclusion and Diversity message
- Plan, direct, and manage all human resource initiatives, such as recruitment, compensation, benefits, training, and employee relations.
- Implement fair employment practices that meet the needs of the organization.
- Advise managers on employee and labor policies
- Collaborate with other department managers to deliver employee training programs, employee feedback, ensure compliance, and facilitate performance management.
- Ensure employees' adherence to company policies and procedures.
- Oversee staff operations, business planning, and budget development of HR programs.
- Plan, supervise, and contribute insights and recommendations in the development of the organization's strategies.
- Facilitate HR Managers in dealing with the day-to-day problems and complaints from department employees regarding employee benefits, payroll, and paperwork.
- Establish human resources objectives in accordance with organizational goals
- Implement human resources strategies through department accountabilities for (not limited to) talent acquisition, compensation and benefits, training and development, employee retention
- Counsel the management of different departments by providing advice on managing employees and cultivating the ideal culture.
- Research, develop, and update the organization's policies and guidelines.
- Discipline and handle termination of employees as per the organization's policies.
- Prepare and report the progress of the HR department to the company's vice president and other stakeholders.
Skills and Qualifications:
- Degree in HR
- A minimum of 10 years in HR recruitment and operations into domestic BPO sector (bulk recruitment)
- Interpersonal skills to effectively manage, interact, negotiate, and communicate with employees.
- Grit and perseverance to lead the HR team and oversee all organization's operations.
- Strong problem-solving and decision-making skills that ensure successful human resources management.
- Time management skills to handle multiple projects simultaneously and prioritize accordingly.
- Strong written communication skills to maintain large amounts of data and paperwork.
- Knowledge and ability to communicate company policies and enforce decisions within their authority.
- The ability to counsel, motivate, and guide HR staff and managers of other departments to accomplish an organization's goals and objectives.
- Know-how of HRMS (Human Resource Management System) and/or HRIS (Human Resource Information System) software.
- Attention to detail and strong organizational skills to identify, analyze, and resolve all HR-related issues.
- Strong budgeting skills to efficiently manage HR finances and resources.
- Knowledge of local and federal employment laws and regulations.
- Flexibility in order to improve and adapt to the needs and demands of the organization.
- Training and development skills to attract, retain, and maximize employee performance

India
Karnataka
Bangalore Show on map Get directions