Front Desk Receptionist

Job highlights
Identified by Google from the original job post
Qualifications
Minimum High School Diploma or GED required
Minimum of two (2) years of front office experience, preferably in a medical setting
1 - 2 years of customer service
Excellent customer service
Attention to detail and willingness to learn
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes
Strong communication skills, both verbal & written
Proficient computer software and database skills
Comfortable working in a fast-paced environment
Very comfortable asking probing questions to patients
Must demonstrate a caring, compassionate, and patient attitude
Maintain HIPAA compliance
Multitasking and proactive problem-solving
Ability to type 40 Words Per Minute
Ability to travel to other sites as necessary
Able to sit, stand, and or walk throughout the day
Intermittently required to stoop, bend, speak, and listen
Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Benefits
We offer competitive salaries and a great work/life balance: enjoy your weekends!
UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
Responsibilities
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude
Schedule appointments and assist with scheduling any additional testing directed by the physician
Ensure all required patient paperwork is compiled for that day’s appointments
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR
Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management
Reconcile payment batches at the end of every day and turn them into the Site Manager
Schedule follow-up procedures and coordinate any local ASC cases
Assist patients with the completion of the Phreesia registration system
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region
Duties, responsibilities, and activities may change at any time, with or without notice
Job description
Description

Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.

At United Urology Group , our employees are at the heart of our mission and have incredible opportunities to impact our patients’ lives with their urologic care.
• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
• We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
• We offer competitive salaries and a great work/life balance: enjoy your weekends!
• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

United Urology Group is regarded as the leading urology network in the country. Our Urology Group Affiliates consist of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology – Tucson, Colorado Urology & Tennessee Urology.

Position Summary:

The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

Primary Duties & Responsibilities:
• To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
• Schedule appointments and assist with scheduling any additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
• Reconcile payment batches at the end of every day and turn them into the Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.
• Assist patients with the completion of the Phreesia registration system.
• As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

Qualifications:
• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Knowledge, Competencies & Skills:
• Excellent customer service.
• Attention to detail and willingness to learn.
• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to type 40 Words Per Minute.

Direct Reports:
• N/A.

Travel:
• Ability to travel to other sites as necessary.

Physical Requirements for the Job:
• Able to sit, stand, and or walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.
• Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or ****** orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Actual compensation offered to candidates is based on work experience, education, and/or skill level.

United States
Arizona
Tucson Show on map Get directions