558login
·
Jaipur, IN
Assistant Manager Customer Care Job description : Position : Assistant Manager Customer Care Location : Jaipur Job Responsibility : - Responsible for resolving all type of grievance of students. - Taking outbound calls, ...
Customer Support Executive
558login
Place of work
Jaipur
Contract type
-
Start date
-
Salary
-
Job details
Job description, work day and responsibilities
About Us: “SAADAA” translates to ‘Plain or Simple’ in Hindi and our company is an ode to a simpler time. The essence of the brand is to make your decision easier, grow beyond the noise, and live a more connected life. We research everything we use, find the most efficient form of procurement, and then partner with the best factories to get exceptional quality products at marginal prices.
Our Website: www.saadaa.in
Job Description
As a Customer Support Executive, your work is to convert sales prospects to become
customers of सादा / SAADAA, as well as support current customers regarding their order-related queries.
Responsibility
• Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels.
• Verification of customer's orders with its purchased product and address with pin code
• Update our internal databases with information about technical issues and useful
discussions with customers
• Monitor customer complaints on social media and reach out to provide timely resolution
• Gather customer feedback and share it with our Product, Sales, and Marketing teams
• Coordinate with Delivery Partners for arranging timely delivery of products
Skills
• Exceptional interpersonal and communication skills - English is a must. Any extra language is a bonus.
• Good at up-selling and converting negative customer experiences to positive ones.
• Comfortable with technology: Shopify, Google Sheets, Task Management tool.
• Previous experience working in a Customer Servicing role is an added advantage.
Skills: 150-175 calls in a day,1-3 yrs experience in relevant field,good english communication,customer assistance
Our Website: www.saadaa.in
Job Description
As a Customer Support Executive, your work is to convert sales prospects to become
customers of सादा / SAADAA, as well as support current customers regarding their order-related queries.
Responsibility
• Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels.
• Verification of customer's orders with its purchased product and address with pin code
• Update our internal databases with information about technical issues and useful
discussions with customers
• Monitor customer complaints on social media and reach out to provide timely resolution
• Gather customer feedback and share it with our Product, Sales, and Marketing teams
• Coordinate with Delivery Partners for arranging timely delivery of products
Skills
• Exceptional interpersonal and communication skills - English is a must. Any extra language is a bonus.
• Good at up-selling and converting negative customer experiences to positive ones.
• Comfortable with technology: Shopify, Google Sheets, Task Management tool.
• Previous experience working in a Customer Servicing role is an added advantage.
Skills: 150-175 calls in a day,1-3 yrs experience in relevant field,good english communication,customer assistance
Company address
Offer ID: #596461,
Published: 2 months ago,
Company registered: 1 year ago
Other offers
Assistant Manager - Customer Care - BPO/ITeS (4-9 yrs) Jaipur
Commercial Driver Job in Jaipur Jaipur Jaipur
558login
Responsibilities of candidates include: • Driver Jo Pickup & Dzire both driving • Packing material also at Godwon • Transport passengers from one place to another • Utilize navigation apps to find the most optimal ro...
Required Fresher Photoshop Designer in Alwar Alwar Jaipur
558login
We, at PR Fashion looking fresher candidate for Photoshop Designer in Alwar Rajasthan with some basic photoshop /graphics Designing Software can apply, refer details to get join leading Digital Media Maker in India. Desi...
Android Developer
558login
#Skills_Required- - Design and build applications for the Android platform - Ensure the performance, quality, and responsiveness of applications - Collaborate with a team to define, design, and ship new features - Identi...
Immediately Looking for French language instructor in... Jaipur
558login
am interested in learning a new language and looking for a French language instructor near Mansarovar, Jaipur. I want the teacher to visit our location and teach. Would prefer a French language instructor who has certifi...
Requires teacher at Malviya Nagar, Jaipur
558login
An English medium school in Malviya Nagar, Jaipur is looking for PGT English, Social Studies, Sanskrit teacher (for Classes I to X ) Candidate should have decent personality and excellent communication skills.,
Kotak Sales Officer Programme – Freshers Jobs in Jaipur Jaipur
558login
Opportunity to join leading privet sector Kotak Mahindra Bank as Sales Officer in Jaipur Rajasthan, At Kotak open doors for Graduate Fresher to join Kotak Sales Officer Programme, refer below details to know more about j...