Customer Success Management Sr Analyst

1441login

Place of work Sydney
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Benefits of working at Accenture:


Holistic well-being program including health insurance

Life & Salary Continuance Insurance

18 weeks paid parental leave

Long & short-term career break opportunities

Structured career development program

Local and international career opportunities.

Certified as a Family Inclusive Workplace™

Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!


To be successful in this role, you will have:


Preferred: Bachelor’s degree in business, Computer Science, or Information Technology, Engineering, or experience in related field. 

2-6+ years sales or customer success experience with technical pre and post sales and technical consulting architecture experience.  

Accredited with MS-900 Certification. Preferred Accredited MS-700. 

Level 250 technical proficiency.  

E5 Expansion/Upsell Opportunities identified.

In-depth technical expertise and ability to synthetize its complexity to audiences of different levels.  

Exchange, SharePoint, Intune, Teams, and Teams Meetings knowledge

Ability to collaborate across key account team members (AE, CSA, Scale CSM/Architect). 

Foresees and addresses potential technical blockers of consumption. 

General understanding of Teams Platform capabilities.

Track record of building deep technical relationships with senior IT experts in large or highly strategic accounts  

Executive Level presentation skills. Strong interpersonal skills, excellent oral, written, and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, and video. 

Desire to work in a cooperative environment where one’s growth potential is supported by one’s abilities and attitude.   

Achievement and success-driven personality motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.   

Solid time management skills and ability to work independently or under supervision with a high level of integrity.   

Company address

Australia
New South Wales
Sydney
Show on map Get directions
Company Name: Accenture Australia
Offer ID: #907314, Published: 1 month ago, Company registered: 2 months ago

Other offers

Media Search Analyst (AU) - Part-time Remote
1441login
Other Requirements: Strong attention to detail and excellent communication are essential Ability to work independently and flexibility to new techniques/processes A keen interest in Internet research Preferred level of e...
Work from Home - Media Search Analyst (Australia)
1441login
· Camperdown, AU
WORK LOCATION: Within Australia WORK HOURS: Flexible hours and schedule LANGUAGES REQUIRED: English Media Search Analyst - An exciting work from home opportunity related to Music, Video App Store and HomePod! We offer fl...
Work from Home - Media Search Analyst (Australia)
1441login
· North Sydney, AU
WORK LOCATION: Within Australia WORK HOURS: Flexible hours and schedule LANGUAGES REQUIRED: English Media Search Analyst - An exciting work from home opportunity related to Music, Video App Store and HomePod! We offer fl...
Remote Search Analyst
1441login
Join Our Team as a Media Search Analyst in Australia! Are you an iOS device owner and user? Are you located in Australia? Do you have a passion for Music, Video, and Apple products? Then we have an exciting remote opport...
Junior Customer Experience Specialist
1441login
· Sydney, AU
This is a Junior Customer Experience Specialist role with Aphex based in Sydney, NSW, Australia Aphex -- Role Seniority - A role for someone with underlying potential, good motivation and ability to learn. Typically no d...
Customer Success Manager Branding
1441login
This is a remote, work from home position.We are seeking a remoteCustomer Success Manager Branding to join our client's team inAustralia. Pay Rate: $43 - $45/per hour Essential Requirements: (Advertising) Strong attentio...
Customer Success Manager
1441login
Lead the onboarding process for new customers, ensuring a smooth handoff from Sales and fast time to first value Leverage templates to create a consistent customer journey. Iterate on templates as you learn from each cus...