/Customer Success Associate Advanced Business & Healthcare Solutions India Pvt. Ltd.
Customer Success Associate Advanced Business & Healthcare Solutions India Pvt. Ltd.
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Place of workAhmedabad
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Job details
Job description, work day and responsibilities
DO NOT APPLY IF YOU DON'T QUALIFY BELOW CRITERIA
Apply only if you have 60% in Acedemics throughout (10th, 12th, Graduation)
This is Support Role not Backoffice Role
This is Work from Office Role
Apply only if you are 2024 or 2024 passout.
Role Introduction:
An exciting role is available within our Customer Success team, where you will work alongside Customer Success Managers to make a significant impact on the experience that our customers have with our products.
What will you DO:
Support customers adoption and use of Advanced products
Manage a portfolio of customers, building success plans for each one and actively deliver to it • Create evangelists by listening to customers closely and delighting them with our user experience and service
Collaborate across functions to ensure we have a joined up and consistent approach for the customer
Identify opportunities to expand our offering to customers through active listening and consultative discussions
Share insights from other customers use of our solutions to help them get the best results
What will you Have:
Commercial awareness skills ensuring the customer is realising their return on investment
An excellent problem solver with the ability to identify and resolve problems as they are recognised
Excellent interpersonal skills with the ability to build and maintain strong relationships
Comfortable at communicating with varying levels of seniority
High attention to detail and organisational skill
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