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Customer Service Executive

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Place of work New Delhi
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Ability to communicate with our global customers in both written and spoken French within corporate environment

Making sure all queries are dealt with efficiently

Completing daily reports

Attending daily team meetings

Working to SLA agreements

Be proficient in and understand the print industry terminology

Seek guidance from Team Leader when unexpected situations arise

Support Service Delivery team with rationalisation programmes

Complaint handeling

Updating own knowledge on internal processes, procedures, regulations and products - and providing accurate guidance to clients at all times

Job Type: Full-time

Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:
• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX

Company address

India
Delhi
New Delhi Show on map Get directions
Company Name: Kalp Solutions
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Offer ID: #783340, Published: 3 months ago, Company registered: 1 year ago

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