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BPO Trainer

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Place of work Delhi
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Profile - BPO Trainer
Must have Experience of 2yr. in BPO Industry.
Job Description
• Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
• Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
• Training experienced employees on new or updated call center procedures to improve their performance.
• Observing the daily operations of call center employees and identifying any areas of improvement.
• Liaising with team leaders and managers to conduct on-the-job coaching.
• Measuring the effectiveness of training sessions and preparing individual or team progress reports.
• Creating and managing the training budget.
• Ensuring employees keep up their productivity and maintain high levels of customer satisfaction

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:
• Day shift

Work Location: In person

Speak with the employer
+91-XXXXXXXXXX

Company address

India
Delhi Show on map Get directions
Company Name: Apogee Service Pvt. Ltd
Apply and send CV Recommend to friend
Offer ID: #811402, Published: 3 months ago, Company registered: 5 months ago

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