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Bpo Telecaller

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Place of work Ahmedabad
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Job details

Job description, work day and responsibilities

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level

Company address

India
Gujarat
Ahmedabad Show on map Get directions
Company Name: Friction private limited
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Offer ID: #519027, Published: 3 months ago, Company registered: 1 year ago

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